Front Office Coordinator

About Blue Ink Closing and Title

Blue Ink Closing and Title is a locally owned real estate closing and title company located in Madison, Alabama. We pride ourselves on providing exceptional customer service, building lasting relationships, and making the closing process as smooth and enjoyable as possible for our clients.

We are a hardworking, close-knit team that believes in going above and beyond, supporting one another, and creating a welcoming environment for everyone who walks through our doors.

About the Position

We are looking for a friendly, outgoing, dependable, and highly motivated Front Office Coordinator to join our team!

As the first face our clients see and often the first voice they hear, you will play an important role in creating the Blue Ink experience. We want every person who walks through our doors to feel welcomed, comfortable, and taken care of.

This position is ideal for someone who genuinely enjoys working with people, takes pride in the little details, and is always looking for ways to help.

We are not looking for someone who simply wants to sit behind a desk and answer phones. We are looking for someone who wants to take ownership of their position, contribute to our team's success, and build a long-term career with our company.

Responsibilities

Client Experience & Front Office

• Greet clients, real estate agents, lenders, and visitors with a warm smile and professional attitude.
• Answer incoming phone calls, accurately take messages, and direct calls to the appropriate team members.
• Schedule meetings, appointments, and assist with office calendars.
• Prepare conference rooms for closings and meetings, ensuring each space is clean, organized, and ready for guests.
• Maintain and restock office snacks, beverages, refrigerators, and hospitality areas.
• Prepare client closing gifts and assist with assembling gift bags and other client appreciation items.
• Help create a positive and memorable experience for every client.

Administrative Support

• Assist with opening new closing orders and entering information into our systems.
• Enter, update, and maintain accurate information in our CRM.
• Assist team members with general administrative tasks and special projects.
• Maintain an organized and professional front desk and reception area.
• Help manage office supplies and identify items that need to be reordered.
• Responsible for all mail being set out and USPS being set out daily.
• Assist with other daily office responsibilities as needed.

No legal, real estate, or title insurance experience required; however potential salary will reflect experience level in those industries.

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• Paid time off
• Parental leave

Ability to Relocate:

• Madison, AL 35758: Relocate before starting work (Required)

Work Location: In person