Front Office Coordinator/Receptionist

Responsibilities:

• Patient Engagement: Greet and assist patients in a friendly and professional manner, both in-person and over the phone.
• Appointment Scheduling: Coordinate and manage patient appointments, ensuring efficient scheduling and accurate documentation in the electronic health record system.
• Verification and Billing: Verify patient insurance information, process billing inquiries, and collaborate with the billing department as needed.
• Administrative Support: Provide administrative support to healthcare providers, including managing office supplies, handling mail, and maintaining a tidy and welcoming reception area.
• Patient Registration: Ensure accurate and complete patient registration, including updating patient demographics and insurance information.

Qualifications:

• Experience: Previous experience in a medical office or healthcare setting is preferred.
• Customer Service: Strong customer service and interpersonal skills with a focus on patient satisfaction.
• Organizational Skills: Excellent organizational and multitasking abilities to manage front office tasks efficiently.
• Communication: Clear and effective communication skills, both verbal and written.
• Technology Proficiency: Comfortable using electronic health record systems and other office software.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person