Front Office Dermatology

Full Job Description

Join Our Dermatology Dream Team!

Michelle Aszterbaum MD is a women-led organization looking for a professional, motivated Front Office Receptionist to work closely with the primary physician and manager to support our busy office. We are an upscale office providing top-quality care in a luxurious office setting in Fashion Island. Our friendly work environment allows you maintain a healthy work-life balance whilst working to provide excellent patient care. Come and join a team where you are valued, where you have a voice and your opinions matter!

Position Summary

This position is an exciting and unique opportunity for a full-time receptionist in an established dermatology and aesthetics center in Orange County. Applicant would be joining a talented and fun group who will support each other as the business continues to grow. We are looking for someone who genuinely wants to grow with our team, enjoys their time at work, and can make a difference in the lives of others. Prior aesthetics experience/knowledge a plus.

About Michelle Aszterbaum MD Dermatology

The mission of our practice is to create a caring, professional patient-centric experience and deliver highly competent care that is timely and tailored to individualized needs. A successful candidate will ensure this mission is upheld by supporting our Providers and staff in the highest professional capacity.

Position Duties

The following responsibilities include, but are not limited to:

• Schedule and confirm patient appointments, ensuring a seamless experience
• Collect balances, copays, cosmetic charges, and deposits for aesthetic procedures
• Provide patients with product recommendations and assist with purchases
• Conduct consultations and provide pre- and post-care instructions for cosmetic procedures
• Call and confirm future appointments to minimize cancellations and no-shows
• Prepare daily superbills and manage incoming faxes
• Assist with administrative tasks, including making copies of forms, scanning, and medical records management
• Answer phone calls and assist patients with inquiries
• Track product usage and follow up with patients when replenishment is needed
• Maintain a log of patient consultations and follow up with those who have not scheduled
• Educating patients on procedures and products
• Ensuring work environments are adequate and safe
• Performing other back office related duties as assigned

Qualifications

• EMA or similar practice management software experience preferred
• Dermatology experience preferred
• Superior verbal and written communication and interpersonal skills
• Excellent organizational skills and attention to detail

Education and Background

Extensive and diversified background with at least 1 year of related experience. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions.

Job Type: This is a full-time position. Hours may vary depending on need.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts on retail products
• Snacks and some meals provided
• Mentoring and training
• Employee discounts for eligible aesthetic services

Schedule:

• Monday to Friday

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)

Work Location: In person