Front Office Executive

Visitor and Communication Management

• Greet guests: Welcome clients, vendors, and visitors with a professional attitude.
• Handle calls: Answer incoming phone calls, take clear messages, and transfer calls to the right people.
• Manage mail: Sort, log, and distribute incoming letters, packages, and official documents.
• Control access: Issue visitor passes and maintain entry logs for security purposes.

Administrative Support

• Schedule meetings: Coordinate appointments, book conference rooms, and manage executive calendars.
• Maintain records: Update digital spreadsheets, databases, and physical filing systems.
• Manage supplies: Track inventory for office stationery and pantry items, placing new orders as needed.
• Operate equipment: Use printers, scanners, and fax machines to support staff needs.

Customer Service and Coordination

• Resolve queries: Answer basic questions about the company or services for walk-in guests and callers.
• Handle feedback: Note down complaints or requests and direct them to the correct department.
• Cross-department sync: Coordinate with facilities, human resources, and management for smooth daily flow