Front Office Executive

Job Description Showroom Admin
Company: HomeLane
Location: HomeLane Experience Centre
Experience: 14 Years
Role Overview
The Showroom Admin is the first point of contact at the HomeLane Experience Centre and is responsible for smooth
day-to-day showroom operations. This role focuses on customer experience, administrative support, audit
readiness, and basic facility management.
Key Responsibilities
Front Desk & Customer Experience
Greet walk-in customers and ensure a professional first impression

Register customer visits and manage appointments

Coordinate with designers and sales teams

Maintain showroom ambience and customer comfort

Administrative Support
Maintain visitor logs, attendance, and internal records

Handle basic documentation, filing, and data entry

Support expense tracking and internal reporting

Audit & Compliance
Maintain registers and checklists as per SOPs

Support internal audits with required documentation

Facility & Vendor Coordination
Coordinate housekeeping, security, and maintenance vendors

Raise service requests and monitor closures

Manage pantry, stationery, and showroom supplies
Requirements
Graduate or diploma in any discipline
1-4 years of experience in admin, front desk, or showroom roles
Good communication and basic computer skills
Organized, dependable, and customer-focused