Front Office Executive

Key Responsibilities

• Welcome and assist customers, patients, and visitors.
• Handle incoming and outgoing calls and emails.
• Schedule and manage appointments.
• Maintain visitor, customer, and appointment records.
• Address routine queries and coordinate with relevant departments.
• Support billing, registration, documentation, and payment processes.
• Maintain front-office reports and records.
• Ensure a professional and customer-friendly reception environment.
• Coordinate with housekeeping, administration, and other support teams.

Required Skills

• Excellent communication and interpersonal skills.
• Customer service skills.
• MS Office and basic computer knowledge.
• Telephone etiquette.
• Organizational and multitasking abilities.