Front Office Executive

Bry-Air Asia Pvt. Ltd. is seeking a professional, organized, and customer-focused Front Office Executive to manage the organization's front office operations and provide administrative support. The ideal candidate should possess excellent communication skills, a proactive approach, and the ability to efficiently manage reception, office administration, travel coordination, and visitor management while ensuring a positive experience for guests and employees.

Key Responsibilities

• Manage the front desk and serve as the first point of contact for visitors, clients, vendors, and employees.
• Handle incoming and outgoing calls through the EPABX system and route calls efficiently.
• Welcome visitors, maintain visitor records, and ensure compliance with security protocols.
• Schedule and coordinate meeting room bookings and visitor appointments.
• Manage hotel reservations, travel bookings, and related logistics for employees and guests.
• Maintain inventory and procurement of office stationery, pantry supplies, and other administrative requirements.
• Coordinate courier services, mail handling, and document dispatch.
• Maintain office records, filing systems, and administrative documentation.
• Coordinate with housekeeping, security, and facility management teams to ensure smooth office operations.
• Support the HR and Administration team with day-to-day administrative activities.
• Ensure the reception and common areas are maintained in a clean, organized, and professional manner.

Qualifications & Experience

• Bachelor's degree in any discipline.
• Minimum 4 years of experience in Front Office, Reception, or Administration in a corporate environment.
• Experience in manufacturing or industrial organizations will be an added advantage.

Required Skills

• Hands-on experience in operating EPABX systems.
• Experience in hotel reservations, travel coordination, and stationery management.
• Strong working knowledge of Microsoft Excel, along with Word and Outlook.
• Excellent verbal and written communication skills in English; proficiency in Hindi is preferred.
• Strong interpersonal, organizational, and multitasking abilities.
• Professional appearance with a customer-focused attitude.
• Ability to work independently while maintaining confidentiality and professionalism.

Key Competencies

• Customer Service Orientation
• Communication & Interpersonal Skills
• Planning & Coordination
• Time Management
• Attention to Detail
• Problem Solving
• Team Collaboration