Front Office Executive

Job Location : Sector 16, Noida

CTC : Max 10 Lacs

Roles and Responsibilities :

• Manage front office operations, ensuring a smooth flow of guests and maintaining high levels of customer satisfaction.
• Handle guest queries, concerns, and feedback in a professional manner to resolve issues promptly.
• Coordinate with other departments to ensure seamless communication and efficient room allocation.
• Maintain accurate records of guest interactions, transactions, and hotel activities.

Job Requirements :

• 5-15 years of experience in front office management or related field.
• Excellent guest handling skills with ability to provide exceptional customer service.
• Strong knowledge of front desk procedures, including check-in/check-out processes and billing systems.
• Ability to work effectively under pressure while maintaining attention to detail.