Front office Executive

Job Title: Front Desk Executive :
Job Responsibilities:
- Greet and assist patients with a warm and professional attitude.
- Manage appointment scheduling, rescheduling, and cancellations.
- Handle incoming calls, emails, and patient inquiries efficiently.
- Maintain patient records and ensure accurate data entry.
- Coordinate with doctors, therapists, and other staff for smooth clinic operations.
- Ensure cleanliness and organization of the reception area.
- Address patient concerns and provide information about clinic services.
- Follow confidentiality protocols to protect patient information.
Qualifications & Requirements:

Bachelors degree.

• Prior experience in a healthcare or clinic setting is preferred.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and clinic management software.
• Ability to multitask and handle stressful situations professionally.
• Excellent organizational and customer service skills.