Front Office Executive

Roles and Responsibilities :

• Manage front office operations, ensuring a smooth flow of guests and visitors.
• Handle guest relations, providing exceptional customer service to ensure their needs are met.
• Coordinate with other departments to resolve any issues or concerns raised by guests.
• Maintain accurate records and reports on front office activities.

Job Requirements :

• 2-7 years of experience in hospitality industry, preferably in a similar role.
• Strong skills in front office management, including receptionist activities and telephone handling.
• Excellent guest relations skills with ability to handle diverse personalities.
• Proficiency in basic computer applications such as Microsoft Office Suite.