FRONT OFFICE EXECUTIVE

Front Office Executive Role & Responsibilities

• To receive the customer with a pleasant smile and wish them.
• To attend telephone calls politely and precisely adhering to telephonic etiquettes.
• To perceive if the client is a new client or an old client (Already registered).
• To get the information about purpose of visit and guide them to the concerned Consultant & department.
• To collect the reference letters if any and shall duly informed to marketing team.
• To make an entry of the referred doctors name and address in the computer.
• To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.
• To handover the client folder to the concerned OPD.
• To capture the source of awareness of the customer
• To guide the visitors to the concerned room / departments.
• To answer various queries of the customer
• To prepare the Daily statistics report
• To adhere to the safety norms of hospital and to follow both customer / staff safety.

Preferred Candidate Profile One plus years of Experience in Front Office

SRIKAMATCHI MEDICAL CENTRE Address: Srikamatchi Medical Centre, 37, Trichy Main Rd, near Serfoji College, Natchathira Nagar, Thanjavur, Tamil Nadu 613005. CONTACT PERSON – SRIDHAR K – Deputy General Manager – HR MOBILE NO – 8668081783