Front Office Executive

Role & responsibilities

Female candidates are preferable

• Manage front office operations, ensuring a smooth flow of communication between departments.
• Handle guest check-in/check-out processes, including registration and billing procedures.
• Provide exceptional customer service to guests, responding promptly to their queries and concerns.
• Ensure efficient telephone operating systems are utilized effectively.
• Maintain accurate records of guest interactions, transactions, and communications.

Desired Candidate Profile

• 2-6 years of experience in front office management or related field (hospitality industry).
• Strong knowledge of front office operations, receptionist activities, and telephone operating systems.
• Excellent communication skills with ability to handle multiple conversations simultaneously.
• Ability to work independently with minimal supervision while maintaining attention to detail.