Front Office Executive

Job Description Front Office Executive

Company: Eye Hospital
Location: Aundh, Pune
Position: Front Office Executive
Experience: Freshers and experienced candidates can apply
Joining: Immediate joiners preferred

About the Role

Eye Hospital is looking for a friendly, professional, and patient-focused Front Office Executive to manage the hospital reception and ensure a smooth and positive experience for patients and visitors.

Key Responsibilities

• Welcome and assist patients and visitors at the reception.
• Handle patient registrations, appointments, and inquiries.
• Manage incoming and outgoing calls professionally.
• Coordinate with doctors, nurses, and other hospital departments.
• Maintain patient records and front-office documentation.
• Handle billing/payment-related coordination as required.
• Guide patients regarding consultations, procedures, and hospital services.
• Manage appointment schedules and follow-ups.
• Ensure the reception area is organized and welcoming.
• Provide excellent customer service and address patient queries politely.

Eligibility & Requirements

• Education: Bachelor’s degree in any stream (completed or pursuing).
• Good verbal and written English communication skills.
• Basic computer knowledge and proficiency in MS Office.
• Ability to quickly learn hospital management systems.
• Good interpersonal and customer-service skills.
• Pleasant personality with a professional attitude.
• Candidates who can join immediately will be preferred.

Work Timings

8-hour shift between 9:00 AM and 8:00 PM
Morning or afternoon shift.