Front Office Executive

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide information about hotel facilities.
• Manage front office operations, including handling guest requests and resolving issues promptly.
• Maintain accurate records of guest transactions, billing, and communication.
• Ensure seamless coordination between departments to deliver exceptional customer service.
• Perform receptionist activities such as answering phone calls, responding to emails, and managing correspondence.

Desired Candidate Profile

• 0-1 year of experience in a similar role (front desk or front office management).
• B.A - Bachelor of Arts degree in any specialization.
• Excellent communication skills with ability to handle diverse clientele effectively.
• Proficiency in computer applications with knowledge of hospitality software systems.