Front Office Executive

Roles and Responsibilities :

• Greet guests upon arrival, check-in, and provide exceptional customer service.
• Manage front desk operations, including handling phone calls, emails, and messages.
• Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy.
• Provide administrative support to the hospitality team as needed.

Job Requirements :

• 1-3 years of experience in a similar role (front office or guest relations).
• Excellent communication skills with ability to handle diverse client needs.
• Proficiency in GRE (Guest Relationship Execution) software or similar systems.
• Strong eye contact, telephone handling, receptionist activities, guest handling skills.