Front Office Executive

Front Office Executive

Job Summary

We are looking for a friendly, professional, and customer-focused Front Office Executive to join our team. The ideal candidate will be responsible for managing the front desk, handling visitors and calls, coordinating with internal departments, and ensuring a smooth and welcoming experience for clients, customers, and employees.

Key Responsibilities

Greet and welcome visitors, clients, and guests in a professional and courteous manner.

Manage the front desk and ensure a clean, organized, and welcoming reception area.

Answer, screen, and direct incoming telephone calls appropriately.

Handle incoming and outgoing correspondence, courier services, and deliveries.

Maintain visitor records, reception logs, and other relevant documentation.

Coordinate appointments, meetings, and visitor schedules.

Receive and respond to routine inquiries from visitors, customers, and employees.

Coordinate with various departments to ensure timely assistance to visitors and clients.

Handle basic administrative and clerical tasks as required.

Maintain office supplies and coordinate with vendors when necessary.

Ensure proper communication of messages and important information to concerned personnel.

Support HR and administration teams with day-to-day office activities.

Maintain confidentiality of company and employee information.

Perform other duties assigned by the management or HR/Admin team.

Requirements

Bachelor's degree or equivalent qualification in any discipline.

Previous experience in front office, reception, customer service, or administration is preferred.

Good communication and interpersonal skills.

Pleasant personality with a professional and customer-friendly attitude.

Good telephone etiquette and email communication skills.

Basic knowledge of MS Office, including Word and Excel.

Strong organizational and multitasking abilities.

Ability to handle visitors and day-to-day responsibilities efficiently.

Good command of English; knowledge of additional local languages will be an advantage.

Ability to work independently as well as coordinate effectively with different departments.

Key Skills

Front Office Management

Reception Management

Customer Service

Communication Skills

Telephone Etiquette

MS Office

Email Correspondence

Visitor Management

Administrative Support

Time Management

Coordination & Follow-up

Interpersonal Skills

Preferred Candidate Profile

We are looking for someone who is professional, approachable, well-groomed, organized, and proactive, with the ability to represent the organization positively while interacting with visitors, customers, and employees.

Job Type

Full-time

Experience

0–3 years

Education

Bachelor's degree preferred

Location

Palarivattom, kochi

Immediate Joining

Preferred

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person