Front Office Executive

Overview

We are seeking a dynamic and energetic Front Office Executive to be the welcoming face of our dental practice. This vital role involves managing front desk operations with enthusiasm, ensuring a smooth and positive experience for every patient and visitor. The ideal candidate will possess excellent communication skills, a keen eye for detail, and a passion for delivering exceptional customer service. Your proactive approach will help foster a friendly, organized environment that supports our team’s success and patient satisfaction.

Duties

• Greet patients and visitors warmly, creating a welcoming atmosphere from the moment they walk through the door
• Manage multi-line phone systems efficiently, directing calls to appropriate team members and handling inquiries promptly
• Schedule appointments using dental practice management software such as Dentrix, ensuring optimal daily flow
• Verify patient insurance information, update electronic medical records, and ensure all documentation is accurate and complete
• Handle administrative tasks including filing, data entry, billing support, and maintaining organized patient records
• Assist with patient check-in and check-out processes, ensuring all necessary forms are completed accurately
• Support the dental team by preparing treatment rooms and managing inventory of office supplies and dental materials

Experience

• Prior experience as a dental receptionist or in a medical office setting is highly preferred
• Familiarity with dental practice management software such as Dentrix or similar systems is essential
• Knowledge of Epic electronic health record (EHR) systems is advantageous but not mandatory
• Strong understanding of medical terminology relevant to dental and healthcare environments
• Proven ability to handle multi-line phone systems with professionalism and efficiency
• Demonstrated experience in office administration, including scheduling, billing, and record keeping
• Excellent communication skills with the ability to interact confidently with patients, staff, and vendors

Join our team to be part of an energetic environment where your organizational skills and positive attitude make a real difference. We value your expertise in creating a seamless front office experience that keeps our practice running smoothly while making every patient feel cared for.

Pay: $18.00-$25.06 per hour

Work Location: In person