Front Office Executive

Front office Executive (FOE)

I, J.D/Role

· To welcome & Assist Customer on their arrival in centre.

· Take down customer’s details and information. (Forms and official Templates to be filled).

· Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).

· Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.

· Maintaining walk inn register and admin registers.

· Preparation of database of Client contacts and updating.

· Filling papers/bills and important documents.

· Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)

· Co coordinating with different Departments of the companies.

· Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).

· Housekeeping of office.

· Supervising Office Assistant & House Keeping Staff.

· Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).

· Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.

· Should have all the maintenance staff contact number Organized and in order.

· Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.

· To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.

· Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (FOE)

Ø Candidate must have good presentable personality.

Ø Must have good communication skill.

Ø Friendly attitude will be helpful.

Ø Good analytical skill is essential.

Ø Good interpersonal skills/Soft Skills

Ø Must be flexible with working time.

Ø Candidate must have Good knowledge of computers.

Ø Should Speak English, Hindi.

Ø Should be a quick learner.

Ø Multi tasking ability.

Ø Should possess an attitude to serve and help people.

Ø Customer Service oriented (C.S experience Preferred).

Ø Excellent people skills and ability to interact with a wide range of client, staff and customers.

Ø Having Experience as (FOE) in hospitals and clinics Preferable (H.S).

Ø Graduation Preferred.

Ø Age 19 to 30 years

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Experience:

• in front office: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person