Front Office Executive

Key Responsibilities:

• Welcome and assist guests, customers, and visitors professionally.
• Handle customer queries and provide timely assistance.
• Coordinate with Sales, CRM, and other departments to ensure a smooth customer experience.
• Manage visitor records, appointments, and walk-ins.
• Address customer concerns and ensure proper follow-up.
• Maintain a professional and welcoming environment at the reception/customer area.

Requirements:

• Excellent communication and interpersonal skills.
• Presentable and customer-friendly personality.
• Good coordination and follow-up skills.
• Basic knowledge of MS Office.
• Prior experience in real estate, hospitality, or customer service will be preferred.