Front Office Executive

Company Description

Acuity Analytics has been a trusted partner to over 850 leading financial services firms and corporates for more than 23 years. With a team of over 7,800 workflow experts, domain specialists, and AI-driven transformation pioneers, we deliver enhanced performance and productivity. Operating across 28 locations globally, Acuity Analytics offers scalability, security, and efficiency, enabling clients to make better decisions. As a company owned by the global private equity firm Permira, with Equistone as a minority shareholder, we are committed to excellence and innovation.

Role Description

This is a full-time, on-site role (third party payroll) for a Front Office Executive located in Gurgaon. The Front Office Executive will be the first point of contact for visitors and clients, handling receptionist duties and managing customer inquiries professionally. Responsibilities include overseeing front office operations, coordinating administrative tasks, managing phone calls, scheduling appointments, and ensuring a welcoming environment at the front desk.

Qualifications

• Strong Interpersonal Skills to effectively interact with clients, visitors, and the team
• Experience with Receptionist Duties including managing phone calls and appointment scheduling
• Excellent Communication skills, both written and verbal
• Customer Service skills with a customer-focused approach and problem-solving abilities
• Experience with Front Office operations to ensure smooth daily workflow
• Organizational abilities with attention to detail and the ability to multitask
• Proficiency in office management tools and software
• Previous experience in a similar role and a bachelor's degree or equivalent qualifications are a plus