Front Office Executive

Job Roles & Responsibilities:

• Manage the front desk operations, including answering phones, directing calls, and managing inquiries.
• Schedule and confirm patient appointments, ensuring efficient utilization of resources.
• Maintain the reception area, ensuring it is tidy, organized, and welcoming at all times.
• Process patient registration, verify insurance information, and collect payments as needed.
• Coordinate with other departments to ensure timely and accurate communication of patient information.
• Assist in managing patient flow within the hospital, ensuring minimal wait times and optimal service delivery.

Desired Candidate Profile

• 1-6 years of experience in front desk or receptionist activities.
• Strong knowledge of front office management principles and practices.
• Excellent communication skills with ability to handle diverse client needs.