Front office executive

Responsibilities Job Description

• Manage patient appointments and schedule consultations efficiently.
• Handle patient inquiries and provide accurate information about billing and insurance processes.
• Process insurance claims and coordinate with insurance companies for claim approvals and reimbursements.
• Maintain accurate and up-to-date records of patient billing information.
• Assist patients with understanding their insurance benefits and financial responsibilities.
• Ensure smooth coordination between the billing department and other departments.
• Provide exceptional customer service and act as the first point of contact for patients.
• Address and resolve any discrepancies related to billing and insurance claims.
• Ensure compliance with hospital policies and procedures in relation to billing and insurance operations.
• Generate and present billing reports to management as required.

Location Ernakulam, Kochi, Kerala, India 682024

Qualification Bachelor's Degree

Department General