Front Office Executive

Roles and Responsibilities :

• Manage front office operations, ensuring a smooth flow of guests and maintaining high standards of customer service.
• Handle guest queries, concerns, and feedback in a professional manner to resolve issues promptly.
• Coordinate with other departments to ensure seamless communication and efficient room allocation.
• Maintain accurate records of guest check-ins, check-outs, and room assignments.

Job Requirements :

• 2-5 years of experience in front office management or related field (hotels & restaurants).
• Strong skills in guest handling, guest relations, guest service, GRE (Guest Relationship Executives), and receptionist activities.
• Ability to work effectively under pressure while maintaining attention to detail.