Front Office Executive

ReceptionistJob Summary

We are looking for a professional, friendly, and well-organized Receptionist to manage the front desk, handle visitors and calls, and provide administrative support. The candidate will be responsible for creating a welcoming environment and ensuring smooth day-to-day reception operations.

Key Responsibilities

• Welcome and greet visitors, students, doctors, clients, and other guests professionally.
• Manage the reception/front desk and maintain a professional environment.
• Answer, screen, and transfer incoming calls to the appropriate department or person.
• Handle incoming and outgoing emails, messages, and correspondence as required.
• Maintain visitor records and manage appointments and meeting schedules.
• Direct visitors to the appropriate department or staff member.
• Receive and distribute courier, documents, and official communications.
• Maintain basic office records, registers, and documentation.
• Coordinate with HR, Administration, Admissions, Operations, and other departments when required.
• Assist with scheduling meetings, appointments, and interviews.
• Provide basic information regarding the organization, courses, services, and office procedures to visitors and callers.
• Maintain confidentiality of company, employee, student, and client information.
• Ensure the reception area is clean, organized, and presentable.
• Support general administrative and office coordination activities.
• Perform other duties assigned by management.

Required Skills

• Excellent verbal and written communication skills.
• Professional and pleasant personality.
• Good telephone etiquette and interpersonal skills.
• Basic knowledge of MS Office, Excel, and email communication.
• Good organizational and time-management skills.
• Ability to handle multiple tasks efficiently.
• Customer-service-oriented approach.
• Ability to work effectively with different departments.

Experience

1–3 years of experience in reception, front office, customer service, administration, or a related role.

Education

Graduate / Undergraduate in any discipline.

Job Location

DMHCA (New Delhi Medical Health Care Pvt. Ltd.), New Delhi

Employment Type

Full-Time

Department

Administration / Front Office

Reporting To

Admin Manager / Management

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Work Location: In person