Front Office Executive

Front Office Executive- Chennai

Key Roles & Responsibilities

• Welcome and greet guests, visitors, and clients professionally.
• Handle front desk and reception operations for the convention hall.
• Manage visitor entry, registration, and access control.
• Attend to guest queries, calls, and requests promptly.
• Coordinate with the Facility Manager, Security, Housekeeping, and Maintenance teams.
• Assist clients and guests with information regarding hall bookings, events, facilities, and timings.
• Handle client coordination and client interactions professionally.
• Support event check-in, registration, and guest coordination during functions.
• Handle incoming and outgoing calls and direct them to the concerned department.
• Maintain visitor logs, guest records, and daily front-office reports.
• Ensure the reception and waiting area is clean, organized, and presentable.
• Handle guest complaints professionally and escalate issues to the concerned team.
• Support emergency procedures and coordinate with Security/Facility teams when required.
• Prepare daily reports and maintain proper documentation.

Candidate Requirements

• Minimum 1–2 years of experience in Convention Hall, Hotel, Hospitality, Facility Management, or a related field.
• Good communication and interpersonal skills.
• Strong client coordination and interaction skills.
• Basic computer knowledge, including MS Office and Email.
• Good grooming and a professional attitude.
• Ability to handle multiple guests and tasks efficiently.
• Customer-service-oriented approach.

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits:

• Provident Fund

Work Location: In person