Front Office Executive

Swan Realty

Location : BKC , Mumbai

Key Responsibilities

• Operate and manage board line calls, directing inquiries to appropriate departments.
• Welcome and assist visitors, clients, and employees with professionalism.
• Handle inbound and outbound courier services, ensuring timely and accurate delivery.
• Coordinate logistics such as car bookings, station drops, and meeting room reservations.
• Maintain office supplies, stationery, and pantry/vending machine operations.
• Liaise with vendors for housekeeping, courier, and maintenance services.
• Support onboarding processes by facilitating access requests and employee assistance.
• Manage billing processes, purchase orders, and petty cash records.
• Prepare daily activity reports and maintain administrative documentation.
• Collaborate with cross-functional teams to ensure seamless operations.

Competencies

• Strong verbal and written communication skills.
• Effective stakeholder management and vendor coordination.
• Ability to multitask and manage time efficiently.
• Detail-oriented with strong organizational skills.
• Professional approach to guest services and problem resolution.
• Familiarity with office management systems and ticketing tools