Front Office Executive

Company Website

Designation Front Desk Executive

Job Location: Thane (Wagle Estate)

Job Summary
We are looking for a professional, well-organized, and customer-focused Front Desk Executive to manage front-office operations, handle visitors and calls, coordinate administrative activities, and provide support for day-to-day office requirements.
Key Responsibilities

• Maintain a clean, organized, and presentable front desk with all necessary supplies and materials.
• Greet and welcome visitors, guests, and employees in a professional manner.
• Attend to visitor queries, requests, and complaints and ensure timely resolution or escalation.
• Handle all incoming calls, redirect calls to the concerned person, and take messages when required.
• Receive and distribute letters, courier packages, and other correspondence.
• Manage outgoing mail and courier activities, including preparing correspondence and securing parcels.
• Check, sort, and forward emails to the concerned departments/persons.
• Monitor office stationery and supplies and place orders as required.
• Maintain updated records, files, registers, and other administrative documents.
• Monitor and maintain records of office expenses and costs.
• Coordinate arrangements for office celebrations, meetings, and other events.
• Coordinate and arrange birthday celebrations, including ordering cakes.
• Arrange lunch/refreshments for new joiners as required.
• Co-ordinate booking of travel tickets and hotel accommodation for guests and company employees.
• Prepare and display daily birthday PPTs/announcements.
• Coordinate and manage the housekeeping team and ensure proper office cleanliness and upkeep.
• Assist in the coordination and distribution of Saturday snacks.
• Support other administrative activities and duties as assigned, including travel arrangements, scheduling, and general office coordination.

Requirements & Skills

• Proven experience as a Front Desk Executive, Receptionist, Front Office Executive, or in a similar role.
• Familiarity with office equipment such as printers, scanners, photocopiers, etc.
• Basic knowledge of office administration and bookkeeping.
• Good command of English communication both verbal and written.
• Proficiency in MS Office, particularly MS Excel and MS Word.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Good problem-solving and coordination skills.
• Pleasant personality with a professional and customer-friendly approach.
• Ability to handle multiple responsibilities and work effectively in a fast-paced office environment.