Front Office Executive

Job Summary
FRONT DESK EXECUTIVE
Key Responsibilities:

• Patient Registration and Reception: Welcoming patients and visitors, registering new patients, managing check-ins/check-outs, and updating insurance information.
• Appointment Scheduling: Scheduling, rescheduling, or canceling appointments for doctors, tests, and labs using hospital management software.
• Communication Hub: Answering phone calls, taking messages, and directing inquiries to the appropriate department.
• Billing and Payments: Preparing bills, collecting payments, and handling patient inquiries regarding charges.
• Administrative Support: Maintaining patient records (physical and electronic),
• scanning documents, and updating daily records.

Required Skills:

• Communication: Excellent interpersonal skills to deal with patients, families, and staff.
• Technological Proficiency: Familiarity with Hospital Information Systems (HIS) and Microsoft Office.
• Multitasking and Organization: Ability to manage high-stress situations, such asemergencies, calmly.
• Patient Experience and Safety: Maintaining a clean and organized reception area, managing patient flow to reduce waiting times, and providing assistance to distressed patients.emergencies, calmly

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person