Front Office Executive

Job Title: Front Desk Executive

Company: Freyr Solutions

Department: Administration / Facilities

Location: Phoenix SEZ, HITEC City 2, Gachibowli, Hyderabad, Telangana

About Freyr Solutions

Freyr Solutions is a global regulatory solutions and services company supporting pharmaceutical, biotechnology, medical device, and cosmetics organizations in navigating regulatory requirements across global markets. We combine regulatory expertise with technology-driven solutions to support compliant and efficient market access.

Role Overview

We are looking for a friendly, professional, and organized Front Desk Executive to be the first point of contact for visitors, clients, and employees at our Hyderabad office. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-office operations efficiently while ensuring a welcoming and professional workplace environment.

Key Responsibilities

Reception & Front Office Management

• Welcome visitors, candidates, and clients in a professional and courteous manner.
• Ensure the reception area is clean, organized, and presentable.
• Maintain visitor records and issue visitor passes as per security procedures.
• Coordinate with security and facilities teams to ensure smooth visitor management.

Communication & Coordination

• Handle incoming calls, screen and route them to the appropriate teams.
• Take messages accurately and ensure timely follow-up.
• Respond to general front-office inquiries professionally and promptly.

Employee Support & Administration

• Assist employees with general office and administrative queries.
• Handle employee and visitor interactions with patience, courtesy, and discretion.
• Coordinate meeting room bookings and support meeting arrangements.
• Manage couriers, deliveries, and dispatch records.
• Monitor and maintain reception stationery and office supplies.
• Support employee engagement activities and office announcements as required.

Required Skills & Qualifications

• Graduate in any discipline.
• Prior experience in front-office management, reception, hospitality, or administration is preferred.
• Excellent verbal and written communication skills in English are essential.
• Pleasant personality, professional demeanor, and strong interpersonal skills.
• Good organizational skills, attention to detail, and the ability to multitask.
• Basic proficiency in MS Office, including Outlook, Word, and Excel.
• Ability to handle confidential information with discretion.
• Punctual, dependable, and proactive, with a strong sense of responsibility.

Location Preference

• Candidates currently based in Hyderabad are preferred.
• Candidates from other locations who are willing to relocate to Hyderabad may also apply.

Interested candidates can share their updated resumes for consideration.