Front Office Executive

Front Office Executive & Customer Service Representative

Location: Sharjah, UAE
Company: MEDICAL CLINIC
Salary: AED 2,000 per month
Visa Requirement: Husband-sponsored visa or own valid UAE visa
Duty Schedule: Split duty

Job Description

We are looking for a friendly, responsible, and customer-oriented Front Office Executive & Customer Service Representative to join our healthcare team in Sharjah.

The ideal candidate should have good communication skills, a welcoming attitude, and the ability to manage front desk activities while providing excellent service to patients.

Key Responsibilities

• Welcome patients and visitors professionally and courteously.
• Handle patient registration, appointments, inquiries, and follow-ups.
• Answer phone calls and WhatsApp messages and respond to patient inquiries.
• Coordinate appointments between patients, doctors, and other departments.
• Explain basic clinic services and direct patients to the appropriate department.
• Support patient satisfaction, retention, and customer relationship management.
• Maintain patient records and ensure accurate data entry.
• Coordinate with the billing, insurance, and clinical teams when required.
• Assist with daily front office operations and administrative tasks.

Requirements

• Good spoken Hindi and English.
• Previous experience in customer service, reception, or front office operations is preferred.
• Experience in a medical center, clinic, hospital, or other healthcare facility will be an advantage.
• Good telephone etiquette and interpersonal skills.
• Basic computer skills and familiarity with WhatsApp and appointment management.
• Pleasant personality, patience, and a professional approach to patient handling.
• Ability to work split shifts and join as soon as possible.
• Must be currently residing in Sharjah or able to commute conveniently.
• Must have a valid UAE residence visa sponsored by a husband or held under own sponsorship.

What We Offer

• Monthly salary of AED 2,000.
• Opportunity to work in a professional healthcare environment.
• Supportive team and practical experience in healthcare administration.

How to Apply:
Interested candidates may apply through Indeed with their updated CV, current location, visa status, relevant experience, and availability to join.

Job Type: Full-time
Work Location: Sharjah, UAE

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: In person