Front Office Executive

Role & responsibilities

• Welcome and greet visitors, clients, and employees in a professional and courteous manner.
• Manage visitor registration, access control, and visitor badges in accordance with company policies.
• Handle incoming and outgoing calls, emails, and general enquiries.
• Coordinate meeting room bookings, conference facilities, and visitor appointments.
• Inform the concerned employees about visitor arrivals and ensure a smooth visitor experience.
• Maintain visitor registers, courier records, and other front office documentation.
• Receive, sort, and distribute incoming and outgoing courier items.
• Coordinate with housekeeping, security, maintenance, and facility management teams to ensure smooth office operations.
• Monitor the reception area and ensure it remains clean, organized, and presentable.
• Assist with employee queries and provide administrative support as required.
• Maintain confidentiality and adhere to company policies and standard operating procedures.
• Prepare daily visitor reports and other records as required by management.

Preferred candidate profile

• Excellent verbal and written communication skills.
• Professional grooming and a pleasant personality.
• Good interpersonal and customer service skills.
• Basic knowledge of MS Office, Outlook, and email communication.
• Strong organizational and multitasking abilities.
• Good telephone etiquette and visitor management skills.
• Ability to handle visitors and enquiries professionally.