Front Office Executive

Job highlights

• Education: Graduate or Diploma in Hospitality,Business Admin,or related field.
• Customer walk-in data entry in Sales force. Tele calling activity. Store check list Inward / Outward data should be maintained.
• Experience: 24 years in front office / reception role,preferably in luxury retail,hospitality,or corporate setup.

Job Summary

Role: Front Office Executive. Department: Admin / Operations. Location: Hyderabad Banjara Hills Showroom. Work Schedule: Monday Saturday, 10:00 AM 6:30 PM. Employment Type: Full-time, Permanent. Reports To: Admin Manager / HR / Facility Head.

Responsibilities

• Greet and welcome guests, clients, vendors, and dealers with a warm, professional demeanor
• Manage visitor log, issue access badges, and ensure adherence to company security policy
• Represent the Stanley brand with polish and hospitality, aligned with its luxury positioning
• Handle incoming calls, emails, and internal employee inquiries; route to appropriate departments
• Coordinate communication across employees, management, and external stakeholders
• Assist in drafting/editing business documents with accuracy and confidentiality
• Manage front-desk equipment, courier, stationery, and office supplies
• Maintain updated reception records, appointment schedules, and prepare regular reports
• Ensure reception and lobby area is organized, clean, and presentable at all times
• Respond swiftly to office emergencies and provide basic First Aid/CPR if trained
• Handle sensitive information with utmost discretion, integrity, and professionalism
• Foster strong relationships with internal teams and clients
• Customer walk-in data entry in Sales force
• Tele calling activity
• Store check list Inward/Outward data should be maintained
• Employee Attendance timing report and Allotment of Salesperson to the respective clients
• Monitoring HK activities on the floors

Requirements

• Education: Graduate or Diploma in Hospitality, Business Admin, or related field
• Experience: 24 years in front office/reception role, preferably in luxury retail, hospitality, or corporate setup
• Excellent verbal & written communication in English; Hindi; Telugu preferred
• Proficiency in MS Office Word, Excel, PowerPoint, Outlook
• Exceptional organizational, multitasking, and time-management skills
• Customer-service oriented with polished appearance and professional demeanor
• Ability to stay calm under pressure and handle multiple tasks

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.