Front Office Executive

We are looking for a professional, friendly, and well-organised Front Office Executive to manage front desk operations and provide administrative support. The ideal candidate should have good communication skills, a pleasant personality, and the ability to handle visitors, phone calls, enquiries, and daily office activities efficiently.

The candidate should be capable of maintaining a professional environment, coordinating with different departments, and ensuring smooth day-to-day operations.

Roles and Responsibilities

• Welcome and assist visitors, students, clients, and other guests professionally.
• Handle incoming and outgoing phone calls and direct enquiries to the appropriate departments.
• Respond to telephone calls, emails, and walk-in enquiries promptly.
• Provide accurate information about the organisation's services, courses, and procedures.
• Maintain visitor registers, appointment schedules, and front office records.
• Coordinate appointments, meetings, and daily administrative activities.
• Manage incoming and outgoing correspondence, documents, and courier services.
• Maintain and update databases, registers, and other office records.
• Provide administrative support to HR, academic, and management teams as required.
• Assist with student enquiries, admissions-related coordination, and follow-ups, if applicable.
• Maintain the reception area in a clean, organised, and professional manner.
• Handle routine administrative tasks, including data entry, filing, printing, and documentation.
• Ensure effective communication between visitors and the relevant departments.
• Perform other front office and administrative duties assigned by the management.

Educational Qualifications

• Plus Two (Higher Secondary) or a bachelor's degree in any discipline.
• A degree or diploma in Office Administration, Business Administration, or a related field is an advantage.
• Basic computer knowledge and proficiency in MS Office are preferred.

Required Skills

• Good communication skills in English and Malayalam.
• Strong verbal communication and interpersonal skills.
• Professional attitude and a pleasant personality.
• Basic computer skills, including MS Word, Excel, and email.
• Good organisational and time-management skills.
• Ability to handle multiple tasks efficiently.
• Telephone etiquette and customer service skills.
• Attention to detail and accuracy in documentation.
• Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Education:

• Secondary(10th Pass) (Preferred)

Work Location: In person