Front Office Executive

Job Responsibilities:

· Greet and welcome guests upon arrival with a warm and professional demeanor.

· Handle check-in and check-out procedures efficiently and accurately.

· Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction.

· Provide information about the hotel’s facilities, services, and local attractions.

· Manage reservations and room assignments, ensuring accurate booking details and special requests are handled.

· Maintain up-to-date records of guest information and transaction details.

· Process payments and handle billing inquiries with precision.

· Communicate effectively with guests and team members, both verbally and in writing.

· Coordinate with the Front Office Manager on special requests and any operational issues.

Schedule:

Day shift
Night shift

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Experience:

• total work: 1 year (Preferred)

Work Location: In person