FRONT OFFICE EXECUTIVE

We are looking for a friendly, professional, and well-organised Front Office Executive to manage reception activities, handle student enquiries, coordinate appointments, and provide administrative support. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact professionally with students, parents, and visitors.

Key Responsibilities

• Welcome and assist students, parents, visitors, and clients professionally.
• Handle incoming phone calls, WhatsApp messages, emails, and general enquiries.
• Provide basic information about overseas education services and direct enquiries to the appropriate counsellors.
• Schedule appointments and coordinate meetings with academic counsellors.
• Maintain student enquiry records, visitor registers, and appointment schedules.
• Follow up with prospective students regarding their enquiries and counselling appointments.
• Manage office documentation, filing, data entry, and other administrative tasks.
• Maintain the reception area and ensure a professional office environment.
• Coordinate with the counselling and marketing teams to ensure smooth daily operations.
• Assist with daily office activities and other administrative duties as assigned.

Skills and Qualifications

• Minimum qualification: Plus Two or a bachelor's degree.
• Good verbal and written communication skills in English and Malayalam.
• Basic computer knowledge, including MS Office, email, and internet usage.
• Good telephone etiquette and interpersonal skills.
• Friendly personality with a customer-focused approach.
• Ability to multitask and work effectively in a team.

Preferred Candidate

• Freshers can apply; candidates with front office, reception, customer service, or office administration experience are preferred.
• Candidates residing in Kollam or nearby areas are preferred.
• Candidates interested in customer service and the overseas education sector will have an advantage.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person