Front Office Executive - Hubli location

Front Office Executive 1-2 years

Location: Hubli

Job Responsibilities

• Welcome and greet guests warmly and professionally.
• Handle check-in and check-out procedures efficiently.
• Attend to guest queries, requests, and concerns and ensure timely resolution.
• Handle front desk calls, reservations, and guest inquiries.
• Coordinate with Housekeeping, F&B, Maintenance, and other departments to ensure smooth guest service.
• Maintain accurate guest records and handle billing and payments as required.
• Provide information about hotel facilities, services, and local attractions.
• Handle guest complaints politely and professionally.
• Ensure the reception area is clean, organized, and presentable at all times.
• Maintain a positive and welcoming experience for all guests.
• Follow hotel policies and procedures and maintain proper documentation.

Skills & Requirements

• Excellent communication and interpersonal skills.
• Pleasant personality with a warm and welcoming attitude.
• Good customer-service and problem-solving skills.
• Ability to handle guests professionally, even during busy periods.
• Basic computer knowledge; experience with hotel management software is an advantage.
• Good command of English; knowledge of local languages is an added advantage.
• Ability to work in shifts, weekends, and holidays as required.
• Previous experience in hotel front office/reception will be preferred.

Pay: Up to ₹15,000.00 per month

Work Location: In person