Front Office Executive - Pune

Position: Front office - OP + ADT + Billing + Insurance + Cash

Qualifications: Full time - Graduation

Background: Hotels / Airline / Insurance / Hotel - Should be open to Night shifts

Years of Experience: 3-7 years

Key Responsibilities:

• Greeting patients appropriately.
• Proficient in communication.
• Presentable, warm & polite.
• Managing all front desk / reception tasks including but not limited to Registration, billing, scheduling appointments.
• Answering patient queries through online, offline, telephonic.
• Guiding patient to appropriate areas.
• Ensuring effective / proactive communication with patients.
• Inter departmental coordination.
• Crowd management.
• Requisite maintenance of documentation & records.
• Handling insurance related queries of patients & coordination with Insurance company.
• Reporting to the Clinic Manager for all functional and Operational concerns.