Front Office Executive (Receptionist)

Position: Receptionist Front office

Job Type: Full Time
Industry: Hospital / Healthcare
Location: Patna, Bihar

Eligibility Criteria

• Minimum Qualification: 12th Pass / Graduat
• Experience: 0–3 years in Reception, Front Office, Hospital Marketing, Customer Service or Healthcare sector.
• Freshers with good communication skills may also apply.
• Good Hindi & English communication skills required.
• Knowledge of hospital/clinic front-office operations will be preferred.
• Good telephone etiquette and patient-handling skills.
• Should be presentable, polite and customer-oriented.
• Willingness to handle both Reception front Office work
• Candidates should be comfortable with local travel/field marketing, if required.

Key Responsibilities

• Patient registration and front-desk management.
• Attending phone calls and handling patient enquiries.
• Appointment scheduling and follow-up.
• Guiding patients regarding doctors, services and hospital facilities.
• Maintaining front-office records.
• Patient feedback and customer relationship management.
• Hospital/service promotion and local marketing.
• Calling patients for follow-up and generating enquiries.
• Coordination with doctors, hospital staff and marketing team.
• Supporting hospital business-development activities.

Pay: ₹9,000.00 - ₹11,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person