Front Office Executive (Receptionist)

Hiring - Front Office Executive

Location: Apollo Clinic, Electronic City Phase 2

Experience: 1 year in Front Office / Hospital / Healthcare Operations

Qualification: Graduate preferred/ MBA interns

Job Summary

We are looking for a professional and customer-oriented Front Office Executive to manage day-to-day front office and patient coordination activities in a healthcare setting. The ideal candidate should have good communication skills, strong attention to detail, and the ability to handle patients, doctors, consultants, billing, documentation, and cash-related responsibilities efficiently.

Key Responsibilities

* Manage front desk operations and provide professional assistance to patients and attendants.

* Handle patient registration, appointments, billing, receipts, and related documentation.

* Coordinate with consultants/doctors regarding appointments, schedules, and patient confirmations.

* Make doctor call confirmations and patient appointment confirmations as required.

* Maintain smooth and professional communication between patients, doctors, consultants, and internal departments.

* Handle patient queries and ensure timely resolution or escalation when required.

* Perform cash handling, daily cash reconciliation, and transaction verification.

* Reconcile billing data, receipts, patient records, and other relevant operational data.

* Maintain accurate documentation and ensure timely updating of records and reports.

* Coordinate with the clinical and support teams for smooth patient flow.

* Ensure proper handover of pending tasks and maintain shift-wise records.

* Follow hospital policies, SOPs, and confidentiality requirements.

* Support daily MIS/data entry and other front office operational activities.

* Maintain a professional, courteous, and patient-friendly approach at all times.

Desired Skills

* Good verbal and written communication skills.

* Professional and courteous approach towards patients and doctors.

* Good knowledge of billing, cash handling, reconciliation, and documentation.

* Basic computer knowledge, including MS Office/Excel.

* Ability to multitask and work effectively in a hospital environment.

* Good coordination and interpersonal skills.

* Attention to detail and accuracy in handling patient and financial records.

* Ability to work in shifts, if required.

Eligibility

* Minimum 1 year of relevant front office experience, preferably in a hospital or healthcare organisation.

* Candidates with a Hospital Management / Healthcare Management background are preferred.

* Immediate joiners can be considered.

How to Apply

Interested candidates can contact or WhatsApp their updated CV to:

Contact Number: 9606024572
Email: [email protected]

Pay: From ₹20,000.00 per month

Work Location: In person