Front Office Executive (Receptionist)

The core requirements for this role focus on a blend of professional presentation, technical proficiency, and strong interpersonal skills

Core Education & Experience

A Bachelor's degree in hospitality, business administration, or mass communication and having experience n social media marketing

1–2 years of experience in a similar administrative or customer service role.

Professional certifications in Office Management or specific software tools (like Microsoft Office)

Essential Skills

Communication: Exceptional verbal and written skills are critical for greeting visitors, answering phone calls, and drafting professional emails or memos.

Technical Proficiency: Fluency in Microsoft Office Suite (Word, Excel, Power point Outlook) and the ability to operate standard office equipment like printers, scanners, and multi-line phone systems. 1-2 years experience in Social Media Marketing is an advantage

Organization & Multitasking: The ability to manage multiple tasks simultaneously—such as scheduling meetings while greeting guests

Customer Service Orientation: A "customer-centric" approach is essential to ensure every visitor feels welcomed and respected.

Problem-Solving: Must be resourceful and able to handle client complaints or technical glitches

Key Responsibilities

• Visitor Management: Greeting guests, managing the visitor logbook, and directing people to the correct departments.
• Communication Hub: Answering, screening, and forwarding phone calls and handling all incoming/outgoing mail or couriers.
• Administrative Support: Managing appointment calendars, booking meeting rooms, and maintaining an inventory of office supplies.
• Record Keeping: Maintaining physical and digital filing systems, performing data entry, and sometimes assisting with basic bookkeeping or invoicing.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person