Front Office Executive (Receptionist)

JOB DESCRIPTION – FRONT OFFICE EXECUTIVE

Position: Front Office Executive
Location: Jubilee Hills, Hyderabad
Experience: Minimum 1 Year
Salary: Up to ₹20,000 per month
Industry: Hospital / Healthcare

About the Role

We are looking for a professional and customer-friendly Front Office Executive to manage the hospital's reception and front desk activities. The candidate will be responsible for patient registration, appointment coordination, handling calls, and providing assistance to patients and their attendants.

Key Responsibilities

• Welcome and assist patients and attendants at the hospital reception.
• Handle patient registration and maintain accurate patient information.
• Schedule and coordinate doctor appointments.
• Manage incoming and outgoing calls professionally.
• Guide patients to the appropriate doctor, department, or diagnostic service.
• Provide information regarding hospital services, timings, doctors, and procedures.
• Coordinate with doctors, nursing staff, billing, laboratory, pharmacy, and other departments.
• Handle patient queries and provide appropriate assistance.
• Maintain reception records, registers, and required documentation.
• Assist with billing/payment coordination when required.
• Follow up on appointments and coordinate patient schedules.
• Maintain a professional and welcoming reception environment.
• Handle patient concerns politely and escalate issues to the concerned senior when required.
• Ensure proper communication and coordination between the front office and other departments.

Candidate Requirements

• Minimum 1 year of experience in a hospital, clinic, diagnostic centre, or healthcare front office.
• Graduate preferred.
• Good communication skills in English and Telugu/Hindi.
• Pleasant personality and professional appearance.
• Good computer skills and basic knowledge of MS Office/hospital software.
• Strong interpersonal and customer-service skills.
• Ability to handle patients and attendants patiently and professionally.
• Good telephone etiquette and communication skills.

Preferred Candidate Profile

Candidates with experience as Front Office Executive, Receptionist, Patient Care Executive, Hospital Receptionist, OPD Coordinator, or Patient Coordinator will be preferred.

Salary & Benefits

Salary: Up to ₹20,000 per month, depending on experience and suitability.

Location: Jubilee Hills, Hyderabad

Interested candidates can share their updated CV with Medbizz Consultancy Services.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person