Front Office Executive (Receptionist)

Position: Front Office Executive
Location: Ovum Hospitals – Hoskote

Job Summary:
We are looking for a professional and customer-focused Front Office Executive to manage the front desk and provide a smooth and welcoming experience for patients and their attendants.

Key Responsibilities:

• Handle patient registration, appointments, admissions and discharge-related front office activities.
• Attend and respond to patient and attendant queries professionally.
• Manage incoming calls and direct them to the concerned departments.
• Coordinate with doctors, nursing staff, billing and other departments as required.
• Assist patients with OPD and hospital-related information.
• Maintain accurate patient records and front office documentation.
• Handle billing/payment-related coordination as required.
• Ensure smooth coordination and patient flow at the reception.
• Maintain a professional and courteous approach while dealing with patients and visitors.
• Perform other front office and administrative duties assigned by the management.

Requirements:

• Minimum 1–2 years of relevant Front Office experience in a hospital/healthcare environment is mandatory.
• Good communication and interpersonal skills.
• Kannada communication is mandatory.
• Proficiency in English and Hindi will be an added advantage.
• Basic computer knowledge and familiarity with hospital software.
• Should be presentable, patient-friendly and confident.
• Willingness to work in rotational shifts.
• Candidates residing in or around Hoskote will be preferred.

Work Location: Ovum Hospitals, Hoskote

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person