Front Office Executive / Receptionist

Job Title
Front Office Executive / Receptionist
Department
Administration
Location
Kalwe, Digha
Experience
2 - 4 Years
Qualification
Graduate in any discipline

Job Purpose
The Front Office Executive is responsible for managing the reception area, providing a professional first point of contact for visitors and employees, handling administrative support activities, maintaining records, coordinating courier and documentation processes, and ensuring smooth day-to-day front office operations.
Key Responsibilities

1. Manage the reception desk, welcome visitors, and ensure a professional first impression for all guests and employees.
2. Answer, screen, and direct incoming calls and provide accurate information via phone, email, and in person.
3. Prepare and issue ID cards for new joiners and maintain front office records and documentation.
4. Receive, sort, distribute, and track inward and outward courier shipments while maintaining related records.
5. Coordinate conference room readiness by reviewing meeting schedules and arranging refreshments as required.
6. Maintain inventory and stock levels of stationery, envelopes, housekeeping consumables, and other administrative supplies.
7. Prepare non-hazardous waste disposal notes, laundry gate passes, and support compliance-related documentation.
8. Coordinate approvals and obtain signatures from authorized personnel on administrative and business documents.
9. Process courier invoices, maintain invoice tracking records, prepare MIS reports, and coordinate with the Accounts team for timely payments.
10. Manage the Biometric Attendance System and Contractor Attendance (Time Track) System while providing general administrative and clerical support to ensure smooth office operations.