Front Office Executive (Receptionist)

Key Responsibilities

• Handle OPD and IPD billing, including patient registration, consultation charges, investigations, procedures, and other hospital services.
• Manage patient registration, appointment scheduling, and front desk inquiries.
• Coordinate IPD admissions, room/bed allotment, patient transfers, and discharge billing.
• Prepare accurate bills, invoices, receipts, and payment records.
• Collect cash, card, UPI, and other authorized payments and maintain proper transaction records.
• Verify patient details, billing information, and applicable tariffs before generating bills.
• Coordinate with doctors, nursing staff, the Accounts Department, Pharmacy, and other hospital departments for smooth patient services.
• Assist patients and attendants with billing-related queries in a courteous and professional manner.
• Handle TPA, insurance, and cashless billing documentation, wherever applicable.
• Maintain daily cash reports, billing summaries, and shift handover records.
• Ensure accurate data entry and confidentiality of patient information.
• Follow hospital policies, billing procedures, and established service standards.

Required Qualifications & Skills

• Graduate in any discipline; relevant hospital administration or healthcare qualifications will be an advantage.
• 1–3 years of experience in hospital front office operations and OPD/IPD billing.
• Practical knowledge of hospital billing software or Hospital Information Management Systems (HIMS).
• Understanding of patient admission, discharge, billing, and payment collection procedures.
• Basic knowledge of MS Office and billing documentation.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work in shifts, including rotational duties as required.
• Strong attention to detail, accuracy, and problem-solving skills.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Application Question(s):

• Do You have Knowledge of OPD & IPD Billing
• Are you comfortable for Rotational Shift
• Do you have Hospital Billing Experience

Work Location: In person