Front Office Executive (Receptionist)

· Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

· Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

· Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

· Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

· Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

· Ensures availability of treatment information by filing and retrieving patient records.

· Maintains patient accounts by obtaining, recording, and updating personal and financial information.

· Recording and collecting patient charges, controlling credit extended to patients, and filing.

· Helps patients in distress by responding to emergencies.

· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

· Maintains operations by following policies and procedures, reporting needed changes.

· Contributes to team effort by accomplishing related results as needed.

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

• Professional Appearance and Grooming

Experience:

• Hospital: 2 years (Required)

Language:

• Hindi, Marathi, Englishi (Required)

Work Location: In person