Front Office Manager

Role & responsibilities

• Manage the day-to-day operations of the school front office and reception.
• Handle visitor management, calls, enquiries, and appointments professionally.
• Coordinate communication between parents, students, staff, and management.
• Maintain accurate records, registers, and front-office documentation.
• Handle parent queries and resolve concerns promptly and courteously.
• Coordinate student admissions, enquiries, and related documentation.
• Manage incoming and outgoing correspondence, emails, and official communications.
• Ensure smooth visitor entry, student movement, and front-office protocols.
• Support school events, meetings, and administrative activities.
• Maintain confidentiality and ensure professional standards at all times.

Preferred candidate profile

• Graduate with 6-7years of relevant experience, preferably in a school or educational institution.
• Excellent communication, interpersonal, and customer-service skills.
• Strong administrative, organizational, and multitasking abilities.
• Professional, courteous, and presentable with a positive attitude.
• Proficient in MS Office, email, and school management/ERP platforms.
• Ability to handle parents, students, visitors, and staff professionally.
• Strong coordination, problem-solving, and time-management skills.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Fluency in English; knowledge of Kannada is preferred.