Front Office Manager

We are hiring a front office manager to join our hotel based in Iraq, Najaf.

Key Responsibilities:

• Staff Management: Hire, train, schedule, and evaluate front desk agents, receptionists, and support personnel.
• Guest Relations: Welcome visitors, resolve complaints quickly, and maintain high service standards.
• Operations Oversight: Manage check-in/check-out flows, oversee room assignments or bookings, and maintain front office supplies.
• Department Coordination: Communicate seamlessly with housekeeping, maintenance, and management
• Administrative & Financial Tasks: Track budgets, monitor expenses, manage cash handling, and prepare performance reports.