U
Upman Placements
Front Office Manager
Skills
Compliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹600,000 – ₹1,300,000 / year
Location:
Tanzania
Work mode:
Onsite
Published on:
4 September 2026
What they need
Benefits :
Tax Free Salary + Food + Accommodation + Local Allowances + Air Tickets + 30 Days Paid Leave after 2 Years
Role & responsibilities :
- Lead and supervise the Front Office team, ensuring excellent service and operational standards.
- Manage check-in/check-out, guest relations, reservations, room allocation and daily Front Office operations.
- Handle VIP guests, complaints and service recovery professionally.
- Coordinate closely with Housekeeping, Sales, Accounts, Security and other departments.
- Monitor room inventory, availability, rates and distribution channels.
- Support revenue management, including occupancy, ADR, RevPAR, pricing and demand analysis.
- Manage and monitor OTA platforms, channel manager and online bookings.
- Ensure accurate billing, cash handling, credit control and financial procedures.
- Prepare duty rosters, conduct team briefings and develop Front Office staff.
- Monitor guest feedback, operational KPIs and implement continuous improvements.
- Ensure compliance with hotel SOPs, safety, security and guest-data requirements.
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