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Front Office Manager

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Onsite

Front Office Manager

Ecogardens Resort Cheruthuruthy, Thrissur

Front Office Manager

1 month ago

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Important information


Contract type:

Permanent

Location:

Kerala, India

Work mode:

Onsite

Published on:

23 September 2026

What they need


  • Front Desk Operations: Supervise check-ins, check-outs, room allocations, and billing to ensure a smooth guest experience.
  • IDS System Management: Configure room categories, rate plans, packages, taxes, and market segments within the IDS PMS.
  • System Troubleshooting: Resolve first-level technical issues with IDS workflows, night audit processes, and software interfaces (such as POS or channel managers).
  • Staff Training: Train front desk and reservation teams on correct IDS usage, data entry standards, and standard operating procedures (SOPs).
  • Reporting & Auditing: Generate and verify daily occupancy, revenue, and audit reports through IDS for the finance department.
  • Department Coordination: Communicate closely with Housekeeping, F&B, and Accounts to keep room statuses and guest folios updated across the system.

Pay: Up to ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Leave encashment

Work Location: In person

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