E
Ecogardens Resort Cheruthuruthy, Thrissur
Front Office Manager
1 month ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
23 September 2026
What they need
- Front Desk Operations: Supervise check-ins, check-outs, room allocations, and billing to ensure a smooth guest experience.
- IDS System Management: Configure room categories, rate plans, packages, taxes, and market segments within the IDS PMS.
- System Troubleshooting: Resolve first-level technical issues with IDS workflows, night audit processes, and software interfaces (such as POS or channel managers).
- Staff Training: Train front desk and reservation teams on correct IDS usage, data entry standards, and standard operating procedures (SOPs).
- Reporting & Auditing: Generate and verify daily occupancy, revenue, and audit reports through IDS for the finance department.
- Department Coordination: Communicate closely with Housekeeping, F&B, and Accounts to keep room statuses and guest folios updated across the system.
Pay: Up to ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
Work Location: In person
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