Front Office Manager

Job Summary :

We are looking for an experienced Front Office Manager to oversee hospital reception and front-office operations, ensuring smooth patient services and effective team coordination.

Key Responsibilities :

• Manage daily front-office and reception operations.
• Supervise and manage front-office staff and duty rosters.
• Handle patient registration, appointments, admissions and enquiries.
• Coordinate with doctors, nursing, billing, TPA and other departments.
• Handle patient feedback and complaints professionally.
• Monitor patient flow, service quality and waiting time.
• Maintain records, MIS and ensure compliance with hospital SOPs.

Requirements :

• Graduate; Hospital Administration/Healthcare Management preferred.
• 3–6 years of hospital front-office Lead experience.
• Excellent communication and patient-handling skills.
• Strong leadership, coordination and problem-solving abilities.
• Knowledge of HMIS, billing and TPA processes preferred.

Pay: From ₹360,000.00 per year

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person